Swipe Aras uses secure, stateless JWT-based sessions. Here's what you need to know about login and password security.
Your login session is maintained through two tokens working together:
An access token keeps you logged in for 24 hours of active use
A refresh token automatically extends your session for up to 7 days of activity, so you don't have to log in every day if you use the dashboard regularly
After 7 days without activity, both tokens expire and you'll be prompted to log in again. There is no "remember me" option that extends beyond this window.
Swipe Aras does not currently support Multi-Factor Authentication (MFA) or Single Sign-On (SSO). All accounts authenticate using email and password only.
If MFA or SSO support is important to your team, let your account manager know — feedback on missing security features helps prioritize the roadmap.
From within the app (when you're logged in):
Go to your Profile Settings
Select Change Password
Enter your current password and your new password
Save
From the login screen (when you're locked out):
Click Forgot password? on the login page
Enter your email address
Check your email for a reset link
Click the link and set a new password
Password reset links expire after 1 hour and are single-use. If your link has expired, return to the login page and request a new one.
Passwords are hashed using bcrypt with industry-standard security settings
Swipe Aras staff will never ask for your password
If you believe your account has been compromised, change your password immediately and contact support
API keys are separate from your login — compromised API keys can be regenerated without changing your password. See API Key Permissions & Security.
