Completing Hosted Onboarding

How to submit your bank account details and compliance documents through the secure onboarding portal.

The hosted onboarding portal is a secure, Adyen-operated environment where you submit your bank account details and compliance documents. Swipe Aras generates a unique link that gives you access.

Getting Your Onboarding Link

Your account manager provides your hosted onboarding link. Important rules about this link:

  • The link is single-use and time-limited — it expires after use or after a set period

  • If the link has expired or you need to access onboarding again, contact your account manager to request a new one

  • Do not share your link with anyone — it is specific to your account

What You'll Do in Hosted Onboarding

  1. Enter bank account details — Your business checking account routing number and account number for receiving payouts

  2. Upload KYC documents — Business registration, owner ID, proof of address

  3. Confirm beneficial ownership — List anyone who owns 25%+ of the business

  4. Submit for review — Once submitted, Adyen begins the verification process

After Submission

Once you submit, Adyen automatically creates your Transfer Instrument (a verified link to your bank account). This is what enables payouts to reach your bank once your account is approved. You do not need to take any further action — Swipe Aras monitors the verification status and will notify you of updates.

Troubleshooting

Issue

What to Do

Link has expired

Contact your account manager for a new link

Document rejected

Your account manager will contact you with specific requirements

Can't find your routing number

Check a voided check or your bank's website

Did this answer your question?
😞
😐
😁