Key terms used across the Swipe Aras platform and documentation.
Term | Definition |
|---|---|
Account | Your merchant entity on the Swipe Aras platform. Contains one or more stores, your compliance/KYC information, and your billing configuration. |
Account Holder | The Adyen-side representation of your merchant account on the Adyen Balance Platform. Your Swipe Aras account maps to an Adyen Account Holder. |
Adyen Store ID | An Adyen-issued identifier for a specific store on the Adyen Balance Platform. Distinct from the Internal Store ID (the Swipe Aras S-prefixed reference). Use when contacting Adyen support directly about a specific store. |
ARN (Acquirer Reference Number) | A 23-digit network-level identifier assigned to a card transaction by the acquirer. Used by card networks and issuing banks to trace payments. Not currently displayed in the Swipe Aras dashboard — contact support to retrieve. |
Balance Account | An Adyen-managed holding account for a specific store. Processed funds accumulate here before being swept to your bank. Each store has its own balance account. |
BIN (Bank Identification Number) | The first 6 to 8 digits of a payment card number, identifying the issuing bank. Not displayed on standard transaction views in Swipe Aras; appears only in dispute interception (RDR) rule criteria and Ethoca fraud alerts. |
Business Line | An Adyen object that groups your business activities and is linked to your legal entity. Required for KYC and capability verification. |
CAID (Card Acceptor ID) | A terminal- or location-level identifier used in some payment processing systems. Swipe Aras does not collect or use CAID — our equivalent identifiers are the Internal Store ID and Adyen Store ID. |
Chargeback | A forced reversal of a transaction initiated by a cardholder through their issuing bank. Results in a debit from your balance account. |
Chargeback Rate | The percentage of your monthly captured transactions that result in chargebacks. Monitored by card networks against compliance thresholds. |
Commission | Revenue share paid to resellers and/or sales agents based on transaction volume from their assigned merchant accounts. |
ECP (Excessive Chargeback Program) | Mastercard's chargeback monitoring program. Threshold: 1.0% (standard), 1.5% (excessive). |
Ethoca | Mastercard's pre-chargeback alert network. Alerts merchants before a chargeback is formally filed, giving a window to refund and prevent it. |
Hosted Onboarding | Adyen's secure, merchant-facing portal where bank details and KYC documents are submitted. Access is via a time-limited, single-use link. |
Industry Code | A classification code that identifies the type of business a merchant operates. Swipe Aras Industry Codes follow Adyen's NAICS-derived taxonomy and are typically 2 to 6 digits, sometimes with letter suffixes (e.g., 4451, 722511, 4431A). Sometimes called MCC, though Swipe Aras Industry Codes are not the same as the 4-digit ISO 18245 MCCs used by card networks. |
KYC (Know Your Customer) | Identity and business verification process required by financial regulations before a merchant can accept payments. |
Legal Entity | The Adyen-side representation of your business. Your bank account (Transfer Instrument) is attached to the legal entity, not to individual stores. |
MCC (Merchant Category Code) | A four-digit code that classifies your type of business. Set at the account holder level; all stores under an account share one MCC. |
NOC (Notification of Chargeback) | An early warning that a dispute has been filed. Funds have not yet moved. You may be able to prevent the chargeback by issuing a refund. |
NOF (Notification of Fraud) | An alert indicating a transaction has been flagged as potentially fraudulent. Leading indicator of incoming chargebacks. |
PSP Reference | The unique payment identifier assigned by Adyen to every transaction. The canonical ID for all transaction lookups. |
Pull Sweep | An automated transfer from your bank account into your balance account (top-up direction). Created by Swipe Aras during account approval. |
Push Sweep | An automated transfer from your balance account to your bank account (payout direction). Runs on your settlement schedule. |
RDR (Rapid Dispute Resolution) | Visa/Verifi's automated pre-chargeback resolution program. Merchants configure rules to auto-resolve disputes before they become chargebacks. |
Representment | The process by which a merchant contests a chargeback by submitting evidence to the card network. |
Reseller | An organization that resells Swipe Aras payment processing services to merchants. Also called an ISO. |
Settlement Delay (T+N) | The number of days after a transaction capture before funds are available for payout. N is your agreed delay (e.g., T+2 = 2 days). |
Split Rule | The configuration that determines how a transaction's amount is divided among the platform, reseller, and merchant at settlement time. |
Store | A location or sales channel under your account. Each store has its own balance account and can have its own checkout settings. |
Store ID | A unique identifier for each store in the format S + 10 alphanumeric characters (e.g., S1A2B3C4D5). |
Sweep | An automated transfer rule that moves funds between your balance account and your bank on a defined schedule. See Push Sweep and Pull Sweep. |
Transfer Instrument | Your verified bank account on file. The destination for all payouts. Attached to your legal entity, shared across all stores. |
VDMP (Visa Dispute Monitoring Program) | Visa's chargeback monitoring program. Threshold: 0.9% (standard), 1.8% (excessive). |
